Privacy Policy

Our website address is: https://nookpetdia.com.

This Privacy Policy describes how NookPetdia.com (“we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

This policy is intended to comply with applicable United States federal and state laws.

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“Personal Information”).

Information you provide to us directly:

• Identifiers: Name, postal address, email address, phone number.
• Commercial Information: Products purchased, payment method, and billing details.
• Communications: Information provided when you contact us via email, social media, or customer support.

Information we collect automatically:

• Device Information: When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
• Usage Data: Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

We use the Personal Information we collect for the following business purposes:

• Order Fulfillment: To process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations.
• Communication: To communicate with you regarding your order, screen our orders for potential risk or fraud, and provide customer support.
• Marketing: With your consent (where required by law), to provide you with information or advertising relating to our products or services (e.g., newsletters).
• Legal Compliance: To comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
• Site Improvement: To generate analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns.

We do not sell your Personal Information to third parties. We share your Personal Information with third parties to help us conduct our business and serve you, as described above.

• Service Providers: We use third-party companies to perform services on our behalf, such as payment processing, shipping, and data analytics. These service providers only have access to the personal information needed to perform their functions and are not permitted to share or use the information for any other purpose.
• Legal Obligations: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred as part of that transaction.

We use cookies to help us improve your experience on our Site.

• Essential Cookies: Necessary for the website to function (e.g., remembering items in your cart).
• Analytics Cookies: Help us understand how visitors interact with the website.
• Marketing Cookies: Used to track visitors across websites to display ads that are relevant and engaging.

Your Choice: You can choose to disable cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website, such as the shopping cart.

We will maintain your Order Information for our records unless and until you ask us to delete this information, subject to legal retention requirements (such as tax or accounting laws).

Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Depending on where you live (such as California), you may have certain rights regarding your Personal Information:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Correction: You have the right to request that we correct any inaccurate information.
• Right to Deletion: You have the right to ask us to delete your personal information, subject to certain exceptions (e.g., if we need to keep it for legal reasons).
• Right to Opt-Out: You may unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails.

Do Not Track: Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

This privacy policy applies only to our website. Our Site may contain links to other websites not operated or controlled by us. We are not responsible for the content, privacy policies, or practices of third-party websites.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

• By Email: micky@nookpetdia.com